One of the best ways to promote is a business is by sharing positive client customer reviews online. Homebuyers and sellers want reassurance from others that they are making a wise decision before they hire anyone working in real estate. Many real estate professionals are unsure of how to obtain more reviews to boost their marketing efforts. Here are a few tips on how to gain more real estate reviews to help grow your business.
Request reviews more than once
There is no reason why you can’t request reviews multiple times throughout the homebuying process from start to finish. Assure them that you will earn their review by providing them the best possible service throughout all stages of the homebuying process. Be sure to remind them that you would appreciate their review after every time they compliment you and your business. After the buyer closes on a home, ask them if they would provide a written or video testimonial of your services.
Respond to all your reviews
It does not matter whether a review is positive or negative; you should be responding to all comments left by past clients. This goes a long way because it demonstrates to potential clients that you care about delivering excellent customer service. This also shows that you are trying to work on any weaknesses within your business. Customers appreciate it when their voices are heard.
Share your reviews across multiple platforms
The best way to create a snowball effect with your customer reviews is to share them with as many people as possible. In other words, post your reviews on your website and your social media accounts. Also, do not be afraid to showcase your positive review to potential clients before you even meet them via email.